Up-front Guarantee

Up-Front Guarantee

Offering the Best Guarantee in the Business!

When a Rainforest Plumbing & Air technician arrives at your home or business, he signs a UP-FRONT AGREEMENT in front of you promising to be up-front with all the key points of the service call. Everything about your service, repair or installation is detailed for you in the UP-FRONT AGREEMENT so there are no surprises. You have the opportunity to agree to everything up-front before any work begins and then sign-off approval of completed work before the technician leaves.

Rainforest Plumbing & Air owner, Ike Tippetts, believes so much in this concept that it takes center stage in our entire company culture.

We know you have many choices, but there’s only one with the UP-FRONT GUARANTEE!

Need more assurances? Go to nomonkeybusiness.com to learn about our crime-free attitude then go to our page on the BBB site to verify our A rating with the Better Business Bureau.

Making the Up-Front Guarantee Work for You

OUR PART:
The technician will begin by asking qualifying questions and listening to gain a clear understanding of your needs, problems, requirements, expectations and value perception. We will communicate the necessary work to be completed, time required and total investment before making any repairs.

YOUR PART:
Make sure that you are present when the technician arrives. Before the work is done, clearly communicate your needs, problems, requirements, expectations and value understanding. It is important that we complete an up-front agreement prior to any repairs. We want you to be assured that you have made the right decision, are not paying too much, and that we will deliver as promised.

Home service repairs are an investment and you deserve to have the assurance that repairs or installations will be completed to your satisfaction for a fair price that you can agree to up-front. Rainforest is the only Plumbing & Air Company in the Valley with The Up-Front Guarantee!

Join the Cabana Club

Our exclusive membership plan offers many benefits that improve system efficiency and
provide discounts on service calls, while giving you priority service and peace of mind.

Customer Satisfaction Guaranteed

5-Star Rated for a Reason
  • Fantastic Service

    “Omar was fantastic! Very professional and thorough. Thank you so much for taking care of our needs in a timely manner. We appreciate you!!”

    - PMSI
  • You miss 100% of the shots you don't take.

    “These guys are the best. Especially the office staff. So friendly!”

    - Spencer Triplets
  • On time and knowledgeable!

    “Rob arrived quickly after I called. We had a water leak coming from our outside foundation and he knew exactly what the cause was. The problem was quickly resolved. We will use Raintree Plumbing ...”

    - Alan
  • Very friendly & very professional

    “Today‚Äôs service was the second time Bryan was my technician. I find him to be very professional & knowledgeable. He quickly diagnosed the problem with my ac & made the repair. He is also very friendly ...”

    - Bryan, Tech #21
  • Great service.

    “From calling for service to thanking the technician Scott, you guys always are willing to go the extra mile. Scott was very knowledgeable and was able to troubleshoot my AC problem quickly. He also ...”

    - Pam Gallagher
Available 24/7 Service That Exceeds Expectations

Your Guide To a 5-Star Experience

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Choose Us for a 5-Star Experience

Your Satisfaction Guaranteed
  • Timely, Accurate, Fair, and Easy to Work With
  • Offering Upfront Guarantees on Our Work
  • Serving with Over 20 Years of Experience
  • Available to Perform Emergency Services