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COVID-19

COVID-19 Update: How we’re looking out for you!

Posted by Ryan Forest

To our valued clients,

As you are aware, the events surrounding COVID-19 (coronavirus) have created a unique situation that we have not experienced before. We hope all of you have been able to seek out the guidelines published by the Centers for Disease Control (CDC) as you determine how best to protect yourselves, your employees and your families.

We just want to let you know that Rainforest Plumbing & Air will continue to operate and provide our services. We also want to assure you that we too are taking precautions. For the safety of both our clients and our employees, we have instituted the following safety measures:

  • Technicians have been provided with necessary protective gear.

  • Technicians are to stay home if they are sick.

  • Management is poised to be aware of all cases of sickness, if they arise.

  • Technicians have been asked to wash their hands often with soap and water for at least 20 seconds. If soap and water are not available, an alcohol-based hand sanitizer will be used as a temporary solution.

  • Technicians will practice social distancing and avoid close contact with others.

  • Our field iPad units will be frequently sanitized. If you would prefer not to touch to sign an invoice, please let your technician know.

  • Technicians will refrain from shaking hands with others.

  • Technicians have been instructed to remain courteous and respectful of others’ containment procedures.

Contactless Experience:

We prevent unnecessary contact between technicians and customers by approving digital estimates and invoices right from your inbox.

Again, we thank you for your business with us and we offer our best wishes as we navigate this difficult time together. For any questions, please do not hesitate to reach out. Call (602) 755-2995 for Phoenix Metro Area or (520) 502-2929 for Tucson Metro Area.

Sincerely,

– The Rainforest Team

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    On Time and Always Clean

    “Rob was a very courteous and capable technician who arrived at the scheduled time.”

    - Maria T.
    Great Work

    “Bryan tech#21 who did a great job last time exceeded even the best case scenario today.”

    - Matt S.
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    - Scott R.
    Very Personable!

    “Took the time to answer all my questions.”

    - David S.
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    - Pamela H.
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